1-DAY COURSE

Sectional Title Dispute Resolution

Learn to resolve sectional title disputes effectively using legal frameworks and practical mediation techniques.
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Location

Online

Live

1-Day, 8:30am-5:30pm

Fee

ZAR 3100

Next enrollment

Coming Soon

Lead by

Graham & Jennifer Paddock

Limited Space

16 places available

About this 1-Day Course

Disputes in community schemes are inevitable, but resolving them efficiently requires both legal knowledge and practical skills. This course equips trustees, property managers, and professionals with the tools to manage conflicts confidently.

You’ll explore the legal framework governing sectional title disputes, understand the role of the Community Schemes Ombud Service (CSOS), and gain insights into effective mediation and conciliation techniques. Real-world case studies will illustrate best practices for dispute resolution and compliance.

Learn how a 1-Day Paddocks Course works

What you’ll learn

Understanding the Legal Framework
  • Key legislation: STSMA and CSOS Act
  • The role of CSOS in dispute resolution
  • Types of CSOS orders and their enforcement
Conflict Prevention Strategies
  • Common causes of disputes in sectional title schemes
  • Proactive communication techniques to minimize conflicts
  • Developing internal dispute resolution processes
Mediation and Negotiation Skills
  • Techniques for structured mediation
  • How to facilitate dispute resolution sessions
  • Drafting effective dispute applications for CSOS
Using the Community Schemes Ombud Service (CSOS)
  • The conciliation and adjudication process
  • Preparing and submitting applications to CSOS
  • Understanding enforceable orders and the appeals process
Course Format
Sectional Title Dispute Resolution
Learn to resolve sectional title disputes effectively using legal frameworks and practical mediation techniques.
Duration
1-Day, 8:30am-5:30pm
Price
ZAR 3100
Enroll deadline: 9am Thu, 13 Feb
Registration Closed
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Thank you

Thanks for reaching out. We will get back to you soon.
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Who is this program for?

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Managing Agents

Professionals responsible for managing sectional title schemes or overseeing property portfolios
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Trustees and Owners

Trustees, chairpersons or governing body members.
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Service Providers and Suppliers

Attorneys, estate agents, scheme auditors, accountants, dispute resolution service providers and others involved in serving sectional title schemes.

Schedule overview *

All times are South Africa Standard Time (GMT+2). All live sessions are with Expert Lecturers and Facilitators. All 1-1 Tutorials are facilitated by AI tutors with human support.
* Subject to change

Pre-Course
OWN PACE

Onboarding

08:30 - 09:30
SESSION 1: Live virtual

Welcome to your 1-Day Course

09:00 - 12:00
SESSION 2: Live virtual

Understanding the Legal Framework

lecture, personalise tutorial, group learning activities & break
09:00 - 09:45
SESSION 3: Live virtual

Lecture 1: Physical Management

  • Identify the key responsibilities of physical management within a sectional title scheme.
  • Explain the importance of maintaining and repairing common areas to preserve property value.
  • Develop a maintenance schedule and oversee repairs to ensure operational efficiency.
  • Evaluate the condition of property assets to prioritize repairs and allocate resources effectively.
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Lunch Break

12:30 - 15:00
SESSION 3: LIVE VIRTUAL

Conflict Prevention Strategies

lecture, personalise tutorial, group learning activities & break
15:00 - 16:30
SESSION 4: Live virtual

Mediation and Negotiation Skills

lecture, personalise tutorial, group learning activities & break
16:30 - 17:00
SESSION 5: Live virtual

Closing Reflections

17:00 - 17:30
SESSION 6: Live virtual
SESSION 9: Live virtual

Certificate Ceremony and Wrap Up

Pre-event
Onboarding

Registration & Preparation

9:00 - 09:15
Video Conference
Full Group with Course Tutor

Live virtual session 1: Sprint overview and connecting

9:15 - 09:30
Video Conference
Small Group with AI Tutor

Small Group Introduction

09:30 - 10:00
Video Conference
Full Group with Faculty

Lecture: Data Literacy

10:00 - 11:00
Tutorial
Individual with AI Tutor

First 1-on-1 Tutorial: Data Science in your business today

Wellness Break

11:30 - 12:30
Video Conference
Small Group with AI Tutor

Guided Small Group Discussion

Lunch Break

13:30 - 14:30
Tutorial
Individual with AI Tutor

Second 1-on-1 Tutorial: Collaborative Leadership

Wellness Break

14:45 - 15:00
Video Conference
Full Group with Faculty

Deep Dive

15:00 - 15:30
Video Conference
Full Group with Faculty

Q&A

15:30 - 16:30
Tutorial
Individual with AI Tutor

Third 1-on-1 Lesson: Ethical Data Use

16:30 - 17:00
Video Conference
Full Group with Tutor

Wrap Up

Paddocks 1-Day Course

Transform your professional skills with our Live Online Courses, designed to deliver a hyper engaging, personalized experience in 1 immersive day of learning.

Live, Faculty-Led Learning

Participate in interactive lectures, Q&A sessions, and workshops led by top-tier Faculty.

AI-Tutor Support + your own Coach

Experience tailored guidance with AI-driven tutorials, designed to suit your unique professional goals and learning style.

Skill Validation

Earn an Paddocks Certification and showcase your achievements with LinkedIn skill endorsements.

Peer learnings

Gain insights from your cohort

1-1 Tutorial Impact

Listening to and speaking with others is the most natural way we learn. Students in one-on-one tutoring consistently outperform those in group-based learning. Now, HDSI harnesses the power of Faculty, combining generative AI with programmable human voice, to bring you a ground-breaking online learning experience in 1-Day and 1-Week Live Exec Certificates.

With these courses, you gain the benefits of Faculty-led sessions with one-on-one tutoring, tailored podcasts, immersive lectures, dynamic roundtables, interactive role-plays, and more—all fully personalised to you and delivered 100% online for the highest impact to your career.

Meet your Experts

"Disputes are an unavoidable part of managing sectional title schemes, but they don’t have to lead to long-term conflict. This course provides the essential legal knowledge and practical skills needed to address disputes constructively and maintain harmony within your scheme."

Graham Paddock

Paddocks Owner & Community Scheme Legal Expert

Graham Paddock obtained his BA LLB degree at the University of Cape Town and has been a sectional title specialist lawyer since 1980. He is an admitted attorney, notary and conveyancer who lectured candidate conveyancers for the Law Society of South Africa and was an adjunct Professor at UCT for ten years. He taught Real Property, Sectional Title and Community Scheme law to undergraduate and postgraduate students part-time. Graham was the lead consultant to the government in researching and drafting the Sectional Titles Schemes Management Act and its regulations, including the prescribed management and conduct rules, the Community Schemes Ombud Service Act and the 2016 amendments to the Sectional Titles Act. He is the founder of Paddocks, a law and training firm specialising in community scheme management and the author of numerous books and training courses available at paddocks.co.za.

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"Effective dispute resolution is about understanding the law, applying practical strategies, and fostering communication. This course gives participants the tools to manage conflict confidently, ensuring compliance and collaboration in sectional title communities."

Jennifer Paddock

Director at Paddocks & Specialist Community Scheme Lawyer

Jennifer Paddock obtained her LLB degree at UCT and did her articles at Paddocks, where she consulted, taught a number of the Paddocks’ training courses, and then took on the role of Legal Practice Manager. She then worked as a strata title managing agent, after which she  re-qualified as an Australian solicitor through the University of New England in New South Wales where she graduated at the top of her class. She gained valuable transferable experience working for a specialist strata title law firm based in Sydney before returning to Cape Town and re-joining Paddocks.

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What is a 1-Day Course?

Paddocks 1-Day courses are live, Teacher-led learning experiences supported by AI tutoring for breakthrough, personalised learning.

Each course begins at 8:30am and finishes at 5:30pm (GMT+2), giving participants the opportunity to accelerate their learning in 1 immersive day.

You receive Paddocks certification on successful completion with a statement of your top 5 skills demonstrated during the course.

How it works

Before the course starts, you’ll gain access to the Paddocks online learning portal and complete your onboarding and pre-work.

You will receive a call from your coach to ensure you are comfortable with the schedule and technology used in this 1-day programme.

On the day, you will log in to the live session at 8:30am and work with subject experts, your coach, your AI tutor and peers to experience an immersive learning experience like no other.

Live, Teacher-Led Learning

Participate in interactive lectures, Q&A sessions, and workshops led by Graham and Jennifer.

AI-Tutor Support

Experience tailored guidance with AI-driven tutorials, designed to suit your unique professional goals and learning style.

Skill Validation

Earn an Paddocks Certification and showcase your achievements with LinkedIn skill endorsements.

Peer learnings

Gain insights from your cohort

Sectional Title Dispute Resolution

Learn to resolve sectional title disputes effectively using legal frameworks and practical mediation techniques.
Duration
1-Day
Price
ZAR 3100
Enroll deadline: 9am Thu, 13 Feb
Registration Closed
Download Brochure
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Thank you

Thanks for reaching out. We will get back to you soon.
Oops! Something went wrong while submitting the form.
Support

FAQs

Everything you need to know about our courses. Can’t find the answer you’re looking for? Please chat to our friendly team.
How is this course presented?
This 1-day immersive course is a live, expert-led learning experience, enhanced by AI tutoring for personalized, breakthrough learning. The course runs from 8:30 AM to 5:30 PM (GMT+2), providing an intensive and focused learning opportunity. Participants will receive Paddocks certification upon successful completion.
What is the time commitment?
This course takes place over a full day, from 8:30 AM to 5:30 PM, offering an in-depth and engaging learning experience.
Who is this course designed for?
This course is ideal for professionals involved in sectional title scheme management who are looking to deepen their knowledge and advance their careers.
Are there any prerequisites?
To enroll, you must have either:

  • Completed the Sectional Title Scheme Management course, or
  • Have your industry experience recognized by Graham Paddock as sufficient to attend.
How can I connect with my peers?
You’ll engage with fellow participants through group learning sessions and live lectures, fostering collaboration and discussion.
What kind of support is available?
You’ll receive comprehensive support from Graham and Jennifer Paddock, along with a dedicated support team.
Do I have direct access to Graham and Jennifer Paddock during the course?
Yes, you’ll have the opportunity to ask questions and interact with them during live lectures.
Do I have to attend all live sessions in real time?
No, all sessions will be recorded, so you can catch up if you’re unable to attend live.
How long will I have access to the course materials?
You’ll have access to all course materials for two weeks after the program ends.
What do I receive upon completing the course?
Upon successful completion, you will receive a Paddocks Certificate in Sectional Title Scheme Management. Additionally, your skills and competencies will be endorsed on LinkedIn, enhancing your professional profile.
What is Next Gen Learning?
Next Generation Learning is an innovative online education company that combines expert instruction with AI tutoring, creating an immersive, high-impact learning experience.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Fully personalised to you

Choose the skills you want to develop and experience the magic of a curriculum that is all about you.

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Conversational learning

Learn with the power and ease of natural voice in conversation with a team of expert Educators.

Advance your career

Engage in voice assessments and earn a University certificate and skills endorsement on LinkedIn.

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Why Live Exec Certificate Courses?

Fully personalised

Experience the magic of a curriculum that is all about you

Conversational learning

Use your natural voice in conversation with expert Educators

Fastest path

2-3 hours per day time commitment, 100% online.

In your style

Choose from podcasts, lectures, role play, peer reviews and more

Earn a certificate

Earn your HDSI certificate upon completion

Earn skills endorsement

Receive endorsement for earned skills on LinkedIn

Explore other Paddocks Courses

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Advanced Sectional Title Scheme Management

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Location: Online
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Enrollment deadline: Tues, 1st of April
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Advanced Sectional Title Financial Management

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Location: Online
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Enrollment deadline: Tues, 8th of April
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1-DAY Course

Sectional Title Dispute Resolution

with Graham & Jennifer Paddock
Location: Online
Duration: 1-day
Price: ZAR 3,100

Enrollment deadline: TBC
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